With Novility L.I.V.E., we set out to rethink hospitality training entirely.
The result is a revolutionary educational experience for hotel employees, unlike anything you have seen before.
A unique learning approach based on motion-tracking and speech-recognition technologies. One that will boost your team’s performance and prevent injuries through proper ergonomic training.
Learning in virtual environment
What makes L.I.V.E. unique.
With a growing library of languages and dialects, your employees can learn in the language they feel most comfortable with.
Personal training reinvented.
Your employees go through training independently, at their most convenient time and without the need for a supervisor.
Customized to your needs.
L.I.V.E. fits into any organization. Our training is designed to match individual talent and your operational needs.
Follow every move.
Track and measure your team’s performance with insightful training analytics. Be ready to take corrective action when necessary.
Practice makes perfect.
Refresh your team's know-how with regular repetition sessions. Ensure knowledge retention and keep performance levels high.
Learning by doing.
We use game mechanics, bite-sized learning and real-time feedback to engage your employees on a whole different level.
L.I.V.E.’s tailored learning modules are created to suit your business goals. An extensive and continuously growing content library of subjects for you to set up training the way you need it to be.
Train your team to perfection. Our advanced motion-tracking technologies educate with an accuracy no human can match.
Communication is the essence of hospitality. L.I.V.E. tests your team’s vocabulary and speaking skills to improve interaction amongst employees and guests.
L.I.V.E. delivers the same training material through the same medium across your organization, leaving no room for error and avoiding incorrect learning habits.
See how L.I.V.E. works.
Get to know Novility L.I.V.E.
from A to Z.
Novility L.I.V.E. in 3 simple steps
Create dedicated training programs and assign them to your employees.
Measure performance and monitor training progress with insightful statistics.
Access overall training intelligence and run repetition sessions where necessary.
A win-win-win situation
For your business
Prevention of injuries
Reduced injury liability claims
Decreased shadowing time
Reduced training costs
Increased cleanliness ratings
Better review scores
Higher employee retention
Improved brand image and reputation
Happy and loyal customers
For your team
Effective knowledge acquisition
Long-term knowledge retention
Engaging learning experience
For your guests
A memorable experience that leads to positive reviews and satisfaction.
Did you know?
of housekeepers complain of severe physical pain
of injury claims are made by housekeeping professionals in the hospitality industry
$14K - $29K
is the average compensation cost per injury and liability case
All you need to set up Novility L.I.V.E.
Cable Internet connection (1Mbit)
3x4m (10x14ft) dedicated training area
All your training in one place.
Driven by performance. Measured by perfection.
A one-stop cloud-based platform to manage all aspects of your training. Track progress, compare performance and monitor everything through powerful and intuitive dashboards.
Create your own training programs and assign them to the relevant teams.
Keep track of your employees’ progress. Assign repetition sessions to refresh knowledge and improve overall performance.
Identify the KPIs that match your business needs and use them to maximize your training impact.
Analyze real-time aggregate online review scores to spot areas in need of improvement. Use our Novility Performance Index (NPI) to keep an eye on overall reputation and that of your direct competitors.
Get an overview with regular updates about your account, assistance on training implementation and request technical support whenever necessary.
Novility’s housekeeping module contains in-depth learning material for room attendants at every level. A training resource designed to address real hotel needs, improve productivity and performance, and prepare your employees for their daily housekeeping tasks.
Our training module includes the following subjects:
Includes essential standard operating procedures focusing on key responsibilities of a room attendant along with important ergonomic exercises to prevent work–related injuries and absenteeism.
Concentrated on integrating ergonomics into daily housekeeping procedures, incorporating stretching exercises to prevent injuries. The result is improved overall movement in daily housekeeping tasks complying with proper safety procedures.
Focused on enhancing English proficiency in housekeeping terminology whilst enriching effective communication amongst employees and towards guests. You can develop your team’s vocabulary in: