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Novility L.I.V.E.

The hands-on learning revolution.

With Novility L.I.V.E., we set out to rethink hospitality training entirely.

The result is a revolutionary educational experience for hotel employees, unlike anything you have seen before.

A unique learning approach based on motion-tracking and speech-recognition technologies. One that will boost your team’s performance and prevent injuries through proper ergonomic training.

Novility L.I.V.E.

Learning in virtual environment

What makes L.I.V.E. unique.

Native learning.

With a growing library of languages and dialects, your employees can learn in the language they feel most comfortable with.

Personal training reinvented.

Your employees go through training independently, at their most convenient time and without the need for a supervisor.

Customized to your needs.

L.I.V.E. fits into any organization. Our training is designed to match individual talent and your operational needs.

Follow every move.

Track and measure your team’s performance with insightful training analytics. Be ready to take corrective action when necessary.

Practice makes perfect.

Refresh your team's know-how with regular repetition sessions. Ensure knowledge retention and keep performance levels high.

Learning by doing.

We use game mechanics, bite-sized learning and real-time feedback to engage your employees on a whole different level.

Flexible content.

L.I.V.E.’s tailored learning modules are created to suit your business goals. An extensive and continuously growing content library of subjects for you to set up training the way you need it to be.

Injury-preventive ergonomics.

Train your team to perfection. Our advanced motion-tracking technologies educate with an accuracy no human can match.

Speech-recognition technology.

Communication is the essence of hospitality. L.I.V.E. tests your team’s vocabulary and speaking skills to improve interaction amongst employees and guests.

Consistent training.

L.I.V.E. delivers the same training material through the same medium across your organization, leaving no room for error and avoiding incorrect learning habits.

See how L.I.V.E. works.

Get to know Novility L.I.V.E.
from A to Z.

Novility L.I.V.E. in 3 simple steps

Set up

Create dedicated training programs and assign them to your employees.

Track & Analyze

Measure performance and monitor training progress with insightful statistics. 

Refine & Improve

Access overall training intelligence and run repetition sessions where necessary.

A win-win-win situation

For your business

Prevention of injuries

Reduced injury liability claims

Decreased shadowing time

Reduced training costs

Increased cleanliness ratings

Better review scores

High-performing team

Higher employee retention

Improved brand image and reputation

Happy and loyal customers

For your team

Effective knowledge acquisition

Long-term knowledge retention

Injury prevention

Increased productivity

Engaging learning experience

Improved communication

Operational efficiency

For your guests

A memorable experience that leads to positive reviews and satisfaction.

Did you know?

UP TO

95%

of housekeepers complain of severe physical pain

JFAssociates

70%

of injury claims are made by housekeeping professionals in the hospitality industry

US Bureau of Labor Statistics

$14K - $29K

is the average compensation cost per injury and liability case

US Bureau of Labor Statistics

All you need to set up Novility L.I.V.E.

Cable Internet connection (1Mbit)

3x4m (10x14ft) dedicated training area

All your training in one place.

Driven by performance. Measured by perfection.

A one-stop cloud-based platform to manage all aspects of your training. Track progress, compare performance and monitor everything through powerful and intuitive dashboards.

Manage

Create your own training programs and assign them to the relevant teams.

Analyze

Keep track of your employees’ progress. Assign repetition sessions to refresh knowledge and improve overall performance.

Measure

Identify the KPIs that match your business needs and use them to maximize your training impact.

Benchmark

Analyze real-time aggregate online review scores to spot areas in need of improvement. Use our Novility Performance Index (NPI) to keep an eye on overall reputation and that of your direct competitors.

Support

Get an overview with regular updates about your account, assistance on training implementation and request technical support whenever necessary.

Housekeeping essentials

Novility’s housekeeping module contains in-depth learning material for room attendants at every level. A training resource designed to address real hotel needs, improve productivity and performance, and prepare your employees for their daily housekeeping tasks.

Our training module includes the following subjects:

Room cleaning

Includes essential standard operating procedures focusing on key responsibilities of a room attendant along with important ergonomic exercises to prevent work–related injuries and absenteeism.

Ergonomic stretches

Concentrated on integrating ergonomics into daily housekeeping procedures, incorporating stretching exercises to prevent injuries. The result is improved overall movement in daily housekeeping tasks complying with proper safety procedures.

Language essentials

Focused on enhancing English proficiency in housekeeping terminology whilst enriching effective communication amongst employees and towards guests. You can develop your team’s vocabulary in:

  • Room supplies & amenities
  • Basic numbers & time
  • Conversational skills with guests

Seeing is believing

Get in touch with our team of specialists to know more about the product, discuss your specific needs or to request a demonstration.

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